At Amazing Cleaning Services, we understand that each customer is unique and has different needs. Our work begins when you contact our team, and together we assess your specific cleaning requirements. During this consultation, we will discuss the scope of the cleaning service and determine which areas of your house will be included. We encourage you to reach out to our team, as we are dedicated to customizing the best cleaning service tailored to your specific needs.

References are the name of the game in the cleaning industry. There’s no better way to be sure about the kind of person you’re virtually hiring than by knowing their reputation and reviews.

To schedule online, simply send us a message through our communication channels or visit our website. Once we know a bit about your house and the type of cleaning service you require, we will send you an estimate. Once you approve the estimate, we will schedule a date and time for your cleaning.

We understand how unpredictable life can be. That’s why we work with your schedule to ensure that we’re cleaning your home at a time that’s most convenient for you. If you need to cancel or reschedule a cleaning, we recommend that you call about 48 hours before your next scheduled service to avoid cancellation fee charges. We’ll do our best to accommodate all of your scheduling needs.

As soon as we are able to assign a team to your house on the desired date and time, you will receive a confirmation message via email and text through our automated scheduling system.

Yes, you can reach out to us through our communication channels, via email at contact@amazingcleaningservicesllc.com, or by text message at tel: (404) 424 – 3321, and we will get back to you within 30 minutes to address your inquiries.

Yes, we strive to consistently assign the same cleaners to your house. In the event of new cleaners, they will be trained according to the standards and requirements of our company.

The cleaning methods we employ ensure that your house receives the utmost consistent cleanliness every time. However, we acknowledge that perfection is not always attainable, which is why we stand behind our work with a satisfaction guarantee. We are happy to rectify any mistakes at no additional cost. You can notify us via text message within 24 hours of your most recent service, and we will make it right.

Unfortunately we do not offer:

– Wet wiping of light bulbs

– Cleaning of biohazards

– We do not provide service to Hoarding customers but we’re happy to refer you to a professional who does.

– We don’t clean animal waste/litter

– Putting away dishes

– Heavy scrubbing of walls

– Heavy duty/steam carpet or any carpet cleaning (aside from vacuuming)

– Washing of exterior windows

When we arrive at your home we will be equipped with all the cleaning supplies and equipment needed to thoroughly clean your home. Your first appointment generally takes the longest, as we will need time to get acquainted with a new environment. Subsequent appointments will move along faster. The best way to prepare for your cleaners is to straighten up as much as possible. That way the cleaners can focus their efforts on cleaning up dust and grime, not putting things in their places. “It’s best if people pick up or straighten up their items,” like toys and clothes. Also if you have an extremely valuable piece that is fragile please be sure to let us know that way it will not be cleaned.

Some customers prefer to schedule cleaning appointments while they are at work or away during the day, while others prefer to be at home during the process. This is entirely up to you. We provide several options for entry if you are not at home:

1. You can provide us with a key.
2. On the day of cleaning, you have the option to leave the key underneath the doormat.
3. You can provide us with the garage or door code.

You can leave the door unlocked on the day of cleaning.

The duration of each cleaning varies depending on factors such as the size of the house, the presence of pets, and the level of dust. Based on our years of experience, a standard cleaning typically takes between 1.5 to 4.5 hours. The initial cleaning, regardless of the desired frequency, may take longer as our team familiarizes themselves with your house. Deep cleanings can range from 2 to 8 hours. We usually send 1 to 2 cleaners for your cleaning, or up to 3 at maximum. In the case of deep cleanings or larger homes, we may send a team of 3 cleaners.

Yes! We love pets. If your pet is aggressive in any way, we recommend that you leave him or her outside or in a gated area to ensure the safety of our cleaners. If you don’t plan on being home when we arrive, please let us know how to appropriately handle cleaning around your pet. One of the requirements to be a housecleaner with us is that you love animals and are neither allergic or afraid of them.

Absolutely! At Amazing Cleaning Services, we prioritize trust and customer satisfaction. We have taken proactive steps to ensure the highest level of trust and peace of mind for our customers. Our cleaners are extensively screened, and highly trained professionals who are dedicated to providing exceptional service.

Furthermore, our company has insurance and licensing, which provides added security for our clients when hiring our services.

Experience the services of Amazing Cleaning Services and be pleasantly surprised too!